An Issue with Google Console

#851219
  • Resolved Alexed Balet
    Rank Math free

    Hi there,
    Rankmath does not display the URL when we connect our accounts to the Google search dashboard. The screen looks gray or empty.

    Best wishes.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    We apologize for the issue you are facing with Rank Math not displaying the URL in the Google Search Console. It sounds like there may be a connection issue or a problem with how the site is set up in Google Search Console.

    Here are a few steps you can take to troubleshoot this issue:

    1. Check Site URL in Google Search Console: Ensure that the correct site URL is added to Google Search Console. If you haven’t already, you can refer to our guide on adding a URL property to the Search Console.

    2. Add the Sitemap: Make sure that your sitemap is submitted in Google Search Console. Navigate to Indexing → Sitemaps and paste your sitemap URL in the Add a new sitemap field, then click SUBMIT. Ensure there are no spaces in the sitemap URL.
      Add the sitemap to Google Search Console

    3. Reconnect Rank Math Account: If your website is not listed in your Rank Math account, you may need to disconnect and reconnect it. Go to Rank Math SEO → Dashboard → Help, click Disconnect Account, and then reconnect by clicking Connect Now.
      Disconnect Account in Rank Math
      Click Connect Now

    4. Check Permissions: Ensure that Rank Math has the necessary permissions to access your Google account. You can check this by going to your Google Account permissions here and ensuring Rank Math SEO is listed.
      Remove Access to Rank Math SEO

    If you’ve tried these steps and the issue persists, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for raising this concern, and we hope to resolve it soon!

    Sources:
    Troubleshooting the “Couldn’t Fetch” Error in Google Search Console » Rank Math
    What to Do When Rank Math Analytics Shows Zero Search Traffic » Rank Math

    Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please follow these guides:
    https://rankmath.com/kb/install-google-analytics/
    https://rankmath.com/kb/connect-your-google-account/

    Let us know how that goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘An Issue with Google Console’ is closed to new replies.