Amp issue still affecting my site

#434308
  • Resolved Kampala Edge Times
    Rank Math free

    Hello, I tried amp on my website and disabled it but now all visitors from search result are redirected to a weird page. I followed the guide but still no difference

Viewing 5 replies - 1 through 5 (of 5 total)
  • Nigel
    Rank Math business

    Hello,

    Thank you for contacting Rank Math for help with the AMP issue affecting your website, and sorry for the inconvenience this issue has caused you.

    There is not enough information for us to evaluate the issue. Please may you provide as much information as possible. Please add the URL of the page your visitors are being redirected to, The name of the AMP plugin you are using. I also cannot find any history related to the issue connected to your account. Could you please share a link to the ticket where you first raised the issue?

    If you wish to share data privately, you can use the designated sensitive data area by editing the first post of this thread.

    Looking forward to helping you.

    The url is still the same as the original.
    https://kampalaedgetimes.com/
    For some particular circumstance it shows a huge logo while the page texts are so small.
    I get the issue only when I use incognito mode or when I use a browser where I’m not logged in.
    To confirm if the site visitors are getting the issue, kindly look up “Kampala Edge Times” and click the top result. If it shows you a site proportional to your mobile device,then it’s okay.

    Hello,

    I’ve tried checking the affected page after following the steps you have shared, but I’m unable to replicate the issue.

    For initial troubleshooting, please clear your website’s cache and let us know if the issue still persists.

    You can also upload the screenshot of the issue using this tool and share the link here so we can check and advise accordingly.

    Looking forward to helping you.

    Thank you.

    Thank you for your advice. I cleared cache and uninstalled Litespeed cache plugin. It had some configuration which was incompatible with my theme.
    In the next update, please bring the focus keyword and content AI to mobile interface please. I wouldn’t want to go back to my previous SEO plugin just because of keyword settings being limited to PC.

    Hello,

    I am glad that your concerns have been addressed and thank you so much for sharing your input.

    We are constantly improving our plugin and your suggestions are very much valued.

    With that said, please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

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