Hello,
We temporarily disabled the Schema Module from Rank Math > Dashboard > Modules and the web stories are now shown without errors.
We have shared this issue with our developers. We will get back to you once we have an update or solution from them.
In the meantime, can you please add your site’s FTP access details in the Sensitive Data Section so we can debug this by making changes in the plugin files? You can request this from your host.
Thank you so much for your patience while we resolve this for you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
shared you login detail of file manager account
Hello,
Thank you for sharing the details. However, since the issue is related to the PRO plugin, we will need to verify your PRO membership to assist you further. Please share the receipt that you must have received from FastSpring or the email address of your PRO account.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
