Am I stupid or is there a problem.

#997959
  • Resolved Jukka Raisanen

    6 months, 2 weeks ago

    Rank Math free
    Content AI Starter

    Screen capture

    Why I can not see the content AI menu?? I have 9.5k credits and subscription till July

    No it need to be fixed

Viewing 2 replies - 1 through 2 (of 2 total)
  • RankBot

    6 months, 2 weeks ago

    Hello,

    We apologize for the issue you are facing with the Content AI menu not being visible. It sounds frustrating, especially since you have credits and an active subscription.

    To troubleshoot this issue, please ensure that you are logged into the correct account associated with your Rank Math subscription. If you are logged in correctly, try the following steps:

    1. Check for Updates: Make sure that your Rank Math plugin is updated to the latest version.

    2. Refresh Credits: Go to your WordPress Dashboard → Rank Math → General Settings → Content AI and refresh your credits. This can sometimes resolve visibility issues.

    3. Disconnect and Reconnect: Navigate to Rank Math → Dashboard → Help, disconnect your Rank Math account, and then reconnect it. This can help sync your account properly.
      Disconnect
      Reconnect

    After performing these steps, check again to see if the Content AI menu appears. If the issue persists, please reply to this ticket with your site URL so a human agent can assist you further.

    Thank you for your patience, and we hope this helps resolve the issue!

    Adetayo

    6 months, 2 weeks ago

    Hello,

    It seems that you already marked this ticket as “Resolved”.

    Do you still need our assistance regarding this issue?

    Looking forward to helping you.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

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