Always deactivating

#849681
Viewing 4 replies - 1 through 4 (of 4 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with Rank Math disconnecting or deactivating from your site. This problem often occurs if the website is not connected using the correct account. Here are some steps you can take to resolve this:

    1. Disconnect Your Account:

      • Go to your WordPress Dashboard.
      • Navigate to Rank Math SEO → Dashboard → Help.
      • Click on Disconnect Account.
        Disconnect Account

    2. Reconnect Your Account:

      • After disconnecting, you will see a notice to activate your license. Click the Connect Now button.
        Click Connect Now
      • Use the same account associated with your Rank Math subscription to activate your license.
        Activate Rank Math License

    If the issue persists after following these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further. Thank you for raising this concern!

    Sources:
    Website Not Shown In Rank Math Account Area » Rank Math
    How To Downgrade Your Rank Math PRO Subscription » Rank Math

    Rakibuzzaman Siam

    1 year, 4 months ago

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to WordPress Dashboard > Settings > General and make sure there are no mismatches in the WordPress URL and Site URL in those options.

    After that, please try disconnecting and reconnecting your Rank Math account to see if this resolves your issue.

    If the issue persists, you can try adding the following filter on your website and then reconnecting to your account again.

    add_filter( 'rank_math/registration/do_url_check', '__return_false' );

    Here is a guide you can follow to add the filter:
    https://rankmath.com/kb/wordpress-hooks-actions-filters/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    OsazuwaAkonedo

    1 year, 4 months ago

    Rank Math free

    Ok thanks

    Great

    1 year, 4 months ago

    Hello,

    Glad to help. Let us know if you need help with anything else – or if we can close this ticket.

    Regards,

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Always deactivating’ is closed to new replies.