Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
The WP Bakery version you are using seems to be a tailored version. Could you please get in touch with the developer to confirm the analysis API to integrate with Rank math is added in this version?
Looking forward to helping you. Thank you.
Hi,
Thank you for getting back in touch. Yes, I contacted Uncode developers before dropping the message here. They have confirmed the theme is updated to use the latest WPBakery.
Any other suggestions?
Thanks in advance!
Hello,
The only images listed as missing the alt tags are the logo images which don’t have the alt tag even if you cache your page source.
I am assuming you are adding the images via your theme. Could you please confirm in your customization options you have added an alt text for these images. If this option is not available, you may need to get in touch with your theme support to assist you in this.
Looking forward to helping you. Thank you.
Hey,
Thanks for the prompt reply. Yes, we add the images through the media gallery and we have an option for alt text. I have already asked for support from the developer. They think that WPBakery has fixed the issue with Custom Heading and RankMath Focus Keywords, but alt tags are still problematic.
When we run our SEO tools we get around 240 images missing alt text. It is just not ideal when a client asks you for a report.
Hello,
I checked your site and run the SEO analysis again; then only images I see listed as missing alt tags are two images, check the screenshot I have added in the sensitive section. These tow seem to be logo images, one for mobile and the other one for desktop browsing. I believe these are added through your theme and not your posts, please check and let us know.
Looking forward to helping you. Thank you.
Thank you, Michael,
I appreciate you took the time to look into this. We’ll keep investigating the issue and if we find the answer I’ll post it here, I know we are not the only ones with this problem.
Hello,
Sure. Please feel free to reply to this ticket when you have an update or open a new one.
We are here to help. Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
