Hello,
Thank you for contacting Rank Math, and sorry for any inconvenience caused.
I checked the logo URL, the URL is resulting in a 404 error.
Can you please check how your theme is adding this logo URL to your website or try uploading the logo again?
Looking forward to helping you.
Hello and thank you for the swift reply
This is strange – the logo I want to use is
https://www.justonefortheroad.com/logo-transparent-background/
However your screenshot shows a different link
I am investigating unless you think I should just do a redirection ???
Hi
I cannot find a resolution to this problem. I will raise a ticket with wordpress.org as i do not understand where I can amend the site logo url
rgds
Hello,
Thank you for the update.
I’ve checked your site, and the logo URL is already fine (header logo). The image we are detecting in our External SEO Analyzer seems located in the footer or widget.
I’ve already cleared your site’s cache but that image is still in the page source code, but I’m unable to see it.
Let us know if you have found that image so we can check as well on your site.
Looking forward to helping you.
Thank you.
Hi
I have deleted the image and uploaded a new logo however still there is a problem.
https://www.justonefortheroad.com/wp-content/uploads/2021/05/logo_transparent_background.png
I am really not sure what to do ?
Wordpress support never answer my tickets so I am at a loss to know what to do
Rgds
I am re labelling another logo with the missing file name to see if that has an effect ??
Hi
No that has also not worked so if you have any other ideas ?
thanks
Hello,
Upon checking your site I was not able to see the missing alt on the logo image here. Actually no images on your homepage have a missing alt attribute unless they are generated content from another plugin. You also seem to have uninstalled the Rank Math plugin. You can restore this to further check the issue.
We are looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
