ALT Tag

#595719
  • Resolved Mrspix

    1 year, 4 months ago

    Rank Math free

    Hi there, i get a error that no Alt-Tag whith the keyword is generated. But it is. So tried several times, but the problem is still there.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Miguel

    1 year, 4 months ago

    Hello,

    Thank you for your query. We will be super-happy to help you with your concern.

    Can you please confirm if you are using any page builders on your site? If so please let us know which page builder you are using.

    If you are using a page builder not supported by Rank Math yet, then you would need to contact the developer of that page builder developer by showing them the following link:
    https://rankmath.com/kb/content-analysis-api/

    This will allow Rank Math to read the contents from your page.

    Please provide us with the link to the page in question, which keyword you are using and where you need that keyword to appear.

    We hope that helps and we are here should you have any follow-up questions.

    Mrspix

    1 year, 4 months ago

    Rank Math free

    Hi there, thank you for the quick answer.
    I work with the theme flatsome. The keyword I use nearly on all pages — I will send you by the sensitive data

    Mrspix

    1 year, 4 months ago

    Rank Math free

    I can change the sensitive data right now. So I Tell you, the keyword is the same like the URL

    Miguel

    1 year, 4 months ago

    Hello,

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Mrspix

    1 year, 4 months ago

    Rank Math free

    I tried to edit the sensitive data on the first post, but nothing happens. its not possible to edit

    Mrspix

    1 year, 4 months ago

    Rank Math free

    Is there another way to send you this infos? I can not edit the sensitive data!

    Alhan

    1 year, 4 months ago

    Rank Math free

    Hello,

    Since you are unable to update the sensitive data section, you can send the WordPress & FTP login details and sensitive data to us via email.

    You can send us an email at s******@r***********.

    Once you send us the email do let us know here as well.

    We really look forward to helping you.

    Thank you.

    Mrspix

    1 year, 4 months ago

    Rank Math free

    Hi there, i’ve just send you e e-mail with the login infos. please have a look to your inbox.

    Jaideep Asrani

    1 year, 4 months ago

    Hello,

    We have set a password using the email you sent but we are not able to log in to your site as it is returning a Connection Timed Out error.

    Please check and let us know when this is fixed so we can check this further.

    Looking forward to helping you.

    Mrspix

    1 year, 4 months ago

    Rank Math free

    Hi there, Try again please. I treid by my self, and there was no problem

    Great

    1 year, 4 months ago

    Hello,

    Thank you for your reply. We’re happy to help you with your query.

    We have tried to replicate the issue that you reported on our end, but we did not find any problem with the ALT tag detection. We created a test page on your site and added an image with the ALT tag “Hello World”. We also used “Hello World” as the focus keyword for the page. As you can see from the screenshot below, Rank Math is correctly recognizing the ALT tag and giving a green score for the image SEO test.

    This means that there is something specific to the post where you are having this problem that is causing the error. To investigate this further, can you please share the link to the post where you are getting the error message that no ALT tag with the keyword is generated?

    Please also explain how you are adding the images and ALT tags to your post. Are you using any page builder or plugin that could affect the image attributes? Was there any special process? We used the Gutenberg builder for our test on your site, let us know if this is different from what you use. This would help us understand what is going on and find a solution for you.

    Thank you for your cooperation and patience.

    Mrspix

    1 year, 4 months ago

    Rank Math free

    The client told me, now it’s working with the ALT-tags. I don’t know why, but it’s resolved now!

    Mrspix

    1 year, 4 months ago

    Rank Math free

    Thank you anyway!

    Mrspix

    1 year, 4 months ago

    Rank Math free

    This is solved, thank you!

    Princess

    1 year, 4 months ago

    Hello,

    Glad that everything has been sorted out.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 15 replies - 1 through 15 (of 15 total)

The ticket ‘ALT Tag’ is closed to new replies.