alt picture error

Hello,

Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

Are you using a page builder on your site? Also, could you please share the affected URL and the keyword you are using? You can add them in the sensitive data section

It is completely secure, and only our support staff has access to that section.

Looking forward to helping you.

Thank you.

Hello,

Rank Math is compatible with Divi. We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress login in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.

Hello,

We understand that you are not able to provide a login.

We would like to further replicate the issue. Could you please confirm if you are using the Front end builder of Divi?

In addition, please ensure that both Rank Math and Divi are in their latest version.

Looking forward to helping you on this one.

Hello,

The plugin you mentioned is a 3rd-party plugin for the Divi builder.

Can you please try to create a draft page, add an image using Divi’s official image block/element, and see if the alt text is recognized?

It is most likely that our plugin can’t read the plugin “Supreme Modules Lite”.

Looking forward to hearing an update from you.