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  • Hello,

    We apologize for the issue you are facing with your Rank Math subscription. It seems that your account may not be properly connected to the PRO package.

    To resolve this, please follow these steps:

    1. Log into your Rank Math account.
    2. Check if your website is connected to the correct account by navigating to the Websites section in your Rank Math account area. If you see a message stating No connected websites found, it indicates that your website is not connected to your Rank Math account.
      No connected websites found with Rank Math account
    3. If your website is not connected, go to your WordPress Dashboard and navigate to Rank Math SEO → Dashboard → Help. If it shows as connected, choose Disconnect Account to reconnect it with the correct Rank Math account.
      Choose Disconnect account
    4. Click the Connect Now button and select the correct Rank Math account associated with your PRO license.
      Click Connect Now in Rank Math
    5. Finally, click the OK, ACTIVATE NOW button to activate your PRO license.
      Activate Rank Math license

    Once your website is successfully connected, you should see the status updated in your WordPress dashboard and in your Rank Math Websites section.

    If you continue to experience issues or if you have any questions, please reply to this ticket, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    I Purchased Rank Math PRO but Rank Math is Still Showing FREE » Rank Math
    How to Ensure Your Account Has an Active Subscription » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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