Already bought Pro but…. is not working

#813070
Viewing 2 replies - 1 through 2 (of 2 total)
  • Hello,

    I’m sorry to hear that you are facing issues with activating the Rank Math PRO plugin on your website. To activate the Rank Math PRO version successfully, please follow these steps:

    1. Ensure that you have both the Rank Math Free version and the Rank Math PRO version installed on your website. If you haven’t installed the Rank Math Free version yet, you can do so by going to WordPress Dashboard β†’ Plugins β†’ Add New and searching for Rank Math. Click the Install Now button and then Activate the plugin.

    2. After installing the Rank Math PRO version, navigate to WordPress Dashboard β†’ Plugins β†’ Add New. Click on Upload Plugin, choose the Rank Math PRO zip file you downloaded, and click Install Now. Once the plugin is installed, click the Activate now link.

    3. To activate your Rank Math PRO license, go to WordPress Dashboard β†’ Rank Math SEO β†’ Dashboard β†’ Help and click on Connect Now to activate your Rank Math plugin. Follow the prompts to connect your Rank Math account and activate your license.

    If you have completed these steps and are still facing issues with activation, please ensure that you have followed all the steps correctly. If the issue persists, please reply here, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your understanding and patience.

    Sources:
    Should I Delete the Free Version After Installing Rank Math PRO? Β» Rank Math
    Rank Math PRO – Pricing Plans for Businesses & Individuals
    How to Upgrade to Rank Math PRO Β» Rank Math

    Hello,

    Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please make sure that you have installed the PRO version on your website alongside the Free version of the plugin.

    You can follow this guideline to install the PRO version of the plugin on your website: https://rankmath.com/kb/rank-math-pro-license-key/

    ​​​​​​​Once done, please head over to your WordPress Dashboard > Rank Math > Dashboard > Help, and from there disconnect and reconnect your Rank Math account and see if that fixes the issue.

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘Already bought Pro but…. is not working’ is closed to new replies.