i have added FTP details in Sensitive data box
But please clarify why you are not able to replicate but we are able to see this on multiple desktop and laptops when we open this subdomain!!!
what exactly is the issue with your process.
– we have shared multiple links for you to check where keywords have become RED
– there is no reason why we are able to replicate this on multiple devices and your are not!
Can we please stop this delay and Solve this issues asap!!
Now you have have all the information and access.
If you are still unable to replicate this issue then Escalate to a Senior Team,
we are gettign rather frustrated.
Please set up a google meet or any other screen sharing platform so we can resolve this with URGENCY!!
we have lots of pending work on the site and require Rankmath to facilitate us and this is delaying our work and progress.
Hello,
The issue is with the number of secondary keywords on your pages. The Free version of the plugin only allows for the tests to run for 5 focus keywords, so when you add more the secondary ones fail.
Don’t hesitate to get in touch if you have any other questions.
we don’t know anything about that
we hire a SEO agency 1 year back and they have done work like 2 – 3 months.
after that we manage everything by us
please fix this issue ASAP because we have to create new posts
Hello,
The new posts won’t have the issue as long as you respect the 5-keyword limit on the posts. The old ones need to be fixed manually by deleting the additional focus keywords outside the limit.
This was not an issue with the plugin but rather with the SEO agency that created those initially. We cannot make a complete audit of the website to find all the posts or pages with more than 5 focus keywords and correct those as it’s outside the scope of our support.
You will need to either contact the SEO agency or hire a developer to perform those actions on the website.
Don’t hesitate to get in touch if you have any other questions.
We’ve noticed that the keywords in our blog posts, which were previously optimized and displayed as green or orange, are now showing up in red. Could you please clarify if this could impact our website’s ranking or cause any other issues?
Also can we create new post?
Hello,
However, please note that the color indicator and SEO score are only for your reference and don’t affect the actual SEO performance of your site. If you feel any of them don’t apply to your page or you have already done them, you can safely ignore them as search engines test the live version of your site.
You should be able to create new posts without issues.
We hope this helps. Please let us know if you have further questions or concerns.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
