All Products + SEO Options

#825577
  • Resolved JediSnacks
    Rank Math free

    G’day,

    when clicking All Products, the product list is displayed with an extreme amount of padding. This behavior is also displayed in multiple browsers. i.e. Mozilla, Chrome, Edge.

    Also, when attempting to edit a single product, no SEO options are displayed.

Viewing 11 replies - 1 through 11 (of 11 total)
  • Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    In order to resolve this issue, please try to follow the steps from this guideline: https://rankmath.com/kb/woocommerce-products-page-misaligned/

    Regarding the product edit page issue, please share a screenshot with us by using a tool like https://imgur.com/upload so that we can check the issue further for you.

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    G’day,

    here is the video showing no SEO options for a single product https://imgur.com/NmJWiG9

    Hello,

    Please follow this guideline to check if any of your plugins/themes are conflicting with Rank Math: https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, then we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.

    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Please share your website URL with us so we can log in and fix the issue for you.

    Thank you for choosing Rank Math

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    We troubleshoot this but we were unable to replicate the issue on your website. We were seeing the Rank Math meta box both with the Block editor as well as with the Classic editor.

    Please let us know if you’re still experiencing this issue. If yes -please share more information on how we can replicate the issue.

    Thank you for choosing Rank Math

    G’day

    The issue is with the product list, not the blog post.

    When I access All Products > Single Product > there is not Meta Box within the ui.

    Hello,

    We have investigated this and it seems that you are using the new WooCommerce Product Forms, which is still in beta and has not been fully launched yet. This means that it’s not fully integrated with Rank Math and many other plugins.

    To fix this issue, you can disable this feature by going to WooCommerce > Settings > Advanced > Features and unchecking the “Try new product editor (Beta)” option.

    We hope this solution helps you. If you have any other questions or concerns about Rank Math, feel free to reach out to us. We’re always here to assist you.

    Thanks for choosing Rank Math!

    This worked. Thank you!

    Hello,

    We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

    If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
    https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post

    about your overall experience with Rank Math? We appreciate your time and patience.

    If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

    Thank you.

Viewing 11 replies - 1 through 11 (of 11 total)

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