All posts’ rank_math_analytic_object_id keep modifying!!

#188327
  • Resolved Angus Chang
    Rank Math free

    I am using the WP Activity Log to monitoring the changes from the system and users. However, I find that your plugin keeps modifying the rank_math_analytic_object_id for each post within each second. It is generating a lot of data!

Viewing 12 replies - 1 through 12 (of 12 total)
  • There have over millions of records per month!

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The rank_math_analytic_object_id is used to update the post meta for Analytics. However, we clear the older entries from the database every time we update this.

    In this case, we might need to take a closer look at your website to investigate further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Thank you, and we really look forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for getting back to us.

    That custom field is being used to update the metadata related to the object, in this case, your FAQs. This will only get called if you open that post or use the FAQ in a different post.

    At the moment, most of the entries on your activity log are not coming from Rank Math but rather from the update of the last_login entry.

    I already disabled the IDs 2053 and 2054 that were generating this entry so you should not see any more for these entries from now on.

    Hope this helps solve your issue.

    Don’t hesitate to get in touch if you have any other questions.

    Have you checked the old records? There have millions of records from rank_math_analytic_object_id, it was generating a record per 1/50 second!

    Hello,

    Thanks for getting back to us.

    Those entries are there because you were changing the FAQ and then our plugin needs to update the data from all the posts that include that FAQ and that’s why you see so many entries, it’s the updates to all the posts that contain any information related to that specific FAQ.

    This is nothing to be worried about as these updates happen very quickly and there’s no performance hit. In fact, if you check the severity of them is very low in the activity log.

    If you have any other questions don’t hesitate to get in touch.

    But I remember that there is no field for FAQ in each post. And I have other websites that are happening the same issue, keep generating data for the rank_math_analytic_object_id. However, I find the issue that is happening this month, no issue in last month!

    Hello,

    Thanks for getting back to us.

    This is a non-issue and that is only happening to update the posts’ metadata in the tables related to your Analytics. The impact this has on your website is minimal if any at all.

    If you disable the Analytics module completely from Rank Math and remove the analytics-related database tables you should no longer see this action appearing on your websites if you are concerned this could be causing any slowdowns.

    If you have any other questions don’t hesitate to get in touch.

    It is affecting the backup function from Jetpack! There has too much data generating each second! How to disable the Analytics module completely from Rank Math?

    Hello,

    Thank you for the follow-up, and apologies for the delay.

    It seems that the login link you have provided is no longer working.

    However, you can disable the Analytics module on your WordPress Dashboard > Rank Math > Dashboard
    Analytics Dashboard

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.

    It seems that all is fine now after I connected my Analytics account and data from Google to that module.

    Hello,

    Thank you for the update, and apologies for the delay.

    We are glad that your site’s doing fine now and it seems that this issue is already resolved.

    If you have any other concerns, please don’t hesitate to contact us anytime by creating a new ticket to assist you further with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 12 replies - 1 through 12 (of 12 total)

The ticket ‘All posts’ rank_math_analytic_object_id keep modifying!!’ is closed to new replies.