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Hi there,
I have purchased the AI service but I still see this on the settings:I don’t understand how it works and I also cannot generate AI.
I have checked all connections, and it seems to work, but the features don’t.
Can you assist?
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Hello,
Thank you for reaching out to us regarding the issue you are facing with the AI service.
It seems like you might be encountering an issue with your Content AI subscription or connection. To resolve this, please follow these steps:
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Ensure that your Content AI subscription is active. If you see a message stating that you need an active subscription plan, you might need to activate or refresh your subscription. You can do this by visiting the Content AI section in your Rank Math settings and refreshing the credits. Here’s a screenshot for reference:
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Check if your website is connected to Rank Math. If you see a message prompting you to connect your Rank Math account, please click on the "Connect Now" button to establish the connection.
If after following these steps you still encounter issues with the AI service, please let us know so we can further assist you.
We appreciate your patience and cooperation in resolving this matter.
Sources:
Resolving Content AI Related Issues » Rank Math
How to Connect/Disconnect Your Website From Content AI -
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