AI module missing in dashboard

#852438
  • Resolved Xelbe
    Rank Math pro
    Content AI Expert

    I bought AI and since then the AI module is missing on the dashboard. I cannot use AI
    this way.
    Please answer me on l*******@g******** because my normal email adres (d***@u************) is not available due to server problems that are still not solved by Hostinger.
    Linze Bos

Viewing 7 replies - 1 through 7 (of 7 total)
  • Hello,

    We apologize for the issue you are facing with the missing AI module in your dashboard. Thank you for raising this concern.

    To resolve this, please ensure that you have enabled the Content AI module. You can do this by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Modules and checking if the Content AI module is activated.

    If it is not visible there, please try refreshing your credits by going to WordPress Dashboard → Rank Math → General Settings → Content AI and clicking the refresh icon. Here’s a screenshot for reference:
    Click the Refresh icon

    If you continue to experience issues, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

    Thank you for your understanding, and we hope to resolve this for you soon!

    Sources:
    How to Connect/Disconnect Your Website From Content AI

    Xelbe
    Rank Math pro
    Content AI Expert

    Well that’s exactly what is missing. Inside the dashboard of Rank Math there is no more the module to activate Content AI.
    Hope this is clear now.

    Hello,

    Thank you for contacting support.

    Please let us know what version of the Free plugin you are currently using and also share a screenshot of the following path:

    
    WordPress Dashboard > Rank Math SEO > Dashboard > Modules
    

    Looking forward to hearing back from you.

    Xelbe
    Rank Math pro
    Content AI Expert

    Version 6.6.1
    I don’t see where I can send screenshots

    Xelbe
    Rank Math pro
    Content AI Expert

    Version 6.6.1 is wordpress
    Where do I find rank math version?

    Xelbe
    Rank Math pro
    Content AI Expert

    Problem found. All OK now
    Thanks

    Hello,

    Glad that everything is sorted.

    Don’t hesitate to get in touch if you have any other questions.

    We are here to help!

Viewing 7 replies - 1 through 7 (of 7 total)

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