AI is not workign

#883349
  • Resolved TravelNewsGroup

    1 year, 4 months ago

    Rank Math free

    No matter if we try to use the AI in the wordpress article or in going to RankMAth and paste it- tshis is the error we’re getting for weeks we get this error:

    Sorry, the request has failed. If the issue persists, please contact our Support for assistance.

    I put a ticket in before and we went through the trouble shooting. It doesn’t work for any of our editors working on the site.
    Can someone arrange a screenshare and help?

    Thanks
    Juergen

Viewing 5 replies - 1 through 5 (of 5 total)
  • RankBot

    1 year, 4 months ago

    Hello,

    We apologize for the issue you are facing with Content AI. It sounds frustrating that you have been encountering this error for weeks.

    Since you have already gone through troubleshooting, we recommend checking a few things:

    1. Refresh Your Credits: Please ensure that you refresh your Content AI credits by going to WordPress Dashboard → Rank Math → General Settings → Content AI. Here’s a screenshot for reference:
      Refresh Credits

    2. Check Subscription Status: Make sure your Content AI subscription is active.

    3. Website Connection: Verify that your website is properly connected to Rank Math.

    4. Plugin Updates: Ensure that Rank Math is updated to the latest version.

    If the problem persists after these checks, please reply to your existing ticket, and a human agent from the Rank Math Support team will assist you further. They can help arrange a screenshare if necessary.

    Thank you for your patience, and we hope to resolve this issue for you soon!

    TravelNewsGroup

    1 year, 4 months ago

    Rank Math free

    I tried all of this over and over

    Ike

    1 year, 4 months ago

    Hello,

    Thank you for contacting us. We apologize for any inconvenience this issue may have caused.

    We attempted accessing your site’s admin dashboard using the login link but were redirected to the homepage.

    It seems the access might have expired.

    Kindly review the access and revert to us.

    We look forward to helping you resolve this issue.

    Thanks.

    Anas Alam Habibullah

    1 year, 4 months ago

    Rank Math free

    Hi,

    Getting this error:
    Sorry, the request has failed. If the issue persists, please contact our Support for assistance.

    I am getting this error when generating Meta title and meta description

    Jeremy

    1 year, 4 months ago

    Hello,

    We have gone ahead and fixed this on your website. Please check this screenshot:

    Rank Math support

    Hope that helps.

    RankBot

    1 year, 3 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 5 replies - 1 through 5 (of 5 total)

The ticket ‘AI is not workign’ is closed to new replies.