Hello,
Thanks for contacting us and sorry for any inconvenience that might have been caused due to that.
The free credits are for one-time use only and they’re not renewed. Once they are exhausted, credits need to be purchased.
We’re currently working on the credit purchase system and we will roll it out once it’s ready.
Hope this helps. Let us know if you need any other assistance.
Oh I was asking if paid packages renew/roll over/start over. 🙂
Hello,
If you purchase a new subscription plan then you will get the credits included in that. You can check the pricing and comparisons here: https://rankmath.com/offer/
Hope this helps. Let us know if you need any other assistance.
Thanks.
I understand that, I’m asking if on a paid plan if you use up your allocated amount does it get to reset the next time you’re billed? Or are the credits one-time allocated?
So If I get the get the pro plan, for example, do I get 25 credits each month? Or only the initial 25 credits?
Hello,
You will get 25 credits for one-time use only. They will not be renewed. Once they are exhausted, credits need to be purchased.
Hope this clarifies your doubts. Let us know if you need any other assistance.
Thanks.
Hello,
Glad that helped.
Can you please confirm if you need any further assistance with this or we can close this ticket?
Lookin forward to hearing from you.
Thank you.
Hello,
Thanks for confirming.
Please feel free to reach out to us again in case you need any other assistance.
We are here to help.
Thank you.
