AI Credits + Adding a site

#816314
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  • Hello,

    Thank you for reaching out to us.

    To address the issue of not seeing your AI credits, please follow these steps:

    1. Log in to your Rank Math account that you used to purchase the credits.
    2. Visit the Rank Math account area by going to: Rank Math Account Area
    3. Check if you can see the correct remaining credits as shown in the screenshot below:
      credits

    If the credit count is correct in your account but not reflecting on your website, you can disconnect and reconnect your Rank Math account by following these steps:

    1. Go to your WordPress admin area.
    2. Navigate to Rank Math > Dashboard > Help.
    3. Disconnect and then reconnect your Rank Math account as shown in the screenshots below:
      disconnect
      reconnect

    After reconnecting your account, refresh the credits count in your Content AI settings to ensure it displays the correct number. You can do this by going to Content AI and clicking on the refresh credits button as shown here:
    refresh credits

    Regarding adding http://www.autoshippinghub.com to your Rank Math dashboard, you can do so by logging in to your Rank Math account and navigating to the Websites section. Here you can manage your connected websites and their settings.

    If you encounter any issues or need further assistance, please feel free to let us know.

    Sources:
    Content AI Credits and Plans: Everything You Need to Know Ā» Rank Math
    How to Use Rank Math’s Content AI for SEO Ā» Rank Math

    Hello,

    Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.

    Please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/ and check if you can see the correct Content AI credits.

    If the credit count is correct on your account but not on your website, please try to disconnect and reconnect your Rank Math account from WordPress dashboard > Rank Math > Dashboard > Help:

    https://i.rankmath.com/ZvEfVb
    https://i.rankmath.com/OZSwOw

    After doing so, please try to refresh the credits from WordPress Dashboard > Rank Math > General Settings > Content AI and see if that works for you. Here’s a screenshot for reference:

    Let us know how it goes. Looking forward to helping you.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 2 replies - 1 through 2 (of 2 total)

The ticket ‘AI Credits + Adding a site’ is closed to new replies.