ai credits

#342603
  • Resolved Paul

    2 years, 11 months ago

    Rank Math free

    Hi,

    I wanted to try the new AI as I can see I have 5 credits however I can only see these 5 credits on 1 of my websites? Are these not available to use on any website? Am i able to change this allocation please?

    Many thanks

    Paul

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  • Reinelle

    2 years, 11 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    The 5 AI credits are shared to all of your websites connected to the same account.

    Unfortunately, the option to assign AI credits to different sites is only available in Business and Agency plans as they are designated to handle client websites:
    https://rankmath.com/kb/how-to-use-content-ai/#assign-content-ai-credits

    If you still have AI credits left and your other site is not showing them, please head over to your website’s dashboard > Rank Math > Dashboard > Help, and on this page, please disconnect and reconnect your Rank Math account.

    Also, please ensure that you have the latest version of Rank Math plugin and you should see this option to refresh the credits:

    refresh

    I hope that helps.

    Thank you.

    RankBot

    2 years, 10 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘ai credits’ is closed to new replies.