Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
Can you please make sure you’ve logged in to the account that you’ve used to purchase Content AI credits? If so, please head over to your Rank Math Account > Website or visit this URL: https://rankmath.com/my-account/websites/
Check if you are able to see the correct Content AI credits.

If the credit count is correct but not on your website, please head over to your WordPress admin area > Rank Math > Dashboard > Help, disconnect and reconnect your Rank Math account again.
https://i.rankmath.com/ZvEfVb
https://i.rankmath.com/OZSwOw
After doing so, please head over to your Content AI and refresh the credits count again so the plugin will request the updated credits from our server and displays the correct one.

Let us know how that goes.
Thank you.
I actually see credits on my other site myy.pl
but I don’t know how it happens that the customer side is added to one account and my main website has no access to credits? How is it that the pages I make are added to one account?
Hello,
The credits are already added to your current account.
You can also manage the websites connected to your account at this link:
https://rankmath.com/my-account/websites/
If the credits are still not showing on your website, please follow the steps given above to reconnect them to your account.
Hope that helps.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.