AI Content will not refresh

Hello,

We apologize for the issue you are facing with the AI content refresh. It sounds like a frustrating situation. Here are some steps you can take to try and resolve the issue:

1. Check Your Subscription: Ensure that your Content AI subscription is active. If it’s not, you may need to select a plan to access the features.

2. Reconnect Your Account: Go to your WordPress admin area and navigate to Rank Math > Dashboard > Help. Disconnect and then reconnect your Rank Math account. This can help in refreshing the connection.
   
   

3. Refresh Credits: After reconnecting, go back to Rank Math > General Settings > Content AI and try refreshing your credits again.
   

4. Check for Updates: Make sure that your Rank Math plugin is updated to the latest version, as outdated versions can sometimes cause issues.

5. Clear Cache: If you are using any caching plugins, clear the cache to ensure that you are seeing the most recent changes.

If you continue to experience the "response is not valid JSON" error after trying these steps, please reply to this ticket, and a human agent from the Rank Math Support team will assist you further.

Thank you for raising this concern, and we hope this helps resolve your issue!

Sources:
Resolving Content AI Related Issues » Rank Math

Hello,

We apologize for the delay in getting back to you.

Kindly let us know the URL of the current domain where this issue is occurring, so we can check from our end.

We look forward to hearing back from you.

Thank you.

Hello,

We apologize for the delay in getting back to you.

We have forwarded this ticket and the issue to the concerned team to resolve.

We will update you here once we receive feedback from them.

Thank you for your patience.