Hello,
Thank you for contacting the support and we regret the inconvenience caused.
We’ve identified this as a bug in the latest version of the plugin and we will fix it in the upcoming updates.
For now, if you wish, you can roll back to a previous version as the tests were working fine there. The Media Count test is working fine in the last beta (v1.0.88.1) and the last stable release (v1.0.88).
Here’s a guide on how to roll back the plugin: https://rankmath.com/kb/version-control/#native-rollback
Hope this helps.
Thank you.
Hello,
We’ve released a hotfix for the issue.
Please update Rank Math to the latest version v1.0.89.1 and see if that fixes the issue.
Let us know how that goes.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
