AI click accidental

#287836
  • Resolved jolanak
    Rank Math free

    Hello, I really like the new AI feature but as was on one of my posts on my website best-romantic-vacations.com and I accidently clicked on research by mistake. I tried to exit out but it ate my credit. It was not a post I am trying to rank for. Any chance I could my credit back>?

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  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    First of all, thank you so much for trying out our new Content AI feature. Your feedback is truly valued.

    Unfortunately, those credits are one-time use only.

    Since this is a brand new feature, there might be some areas that needed improvements such as this issue you are currently experiencing.

    We are already aware of this kind of scenario and let’s hope our development team will find a way to avoid this accidental submission of keywords.

    Please do not hesitate to let us know if you need our assistance with anything else.

    Thank you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

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The ticket ‘AI click accidental’ is closed to new replies.