Hello,
Thank you for contacting us and sorry for any inconvenience that might have been caused due to that.
It seems that you are using the PRO version of our plugin but your account only shows a Free subscription. Could you please share with us the email address used to make this purchase so that we can merge the two accounts?
Regarding your issues, if you are using Schema Templates of some kind that is only available in the PRO version and we only provide support for such features if the user can verify the purchase of the plugin.
Looking forward to hearing back from you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
