Hello,
Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.
Your sitemap seems fine from my end. Could you please share some screenshots of the error on GSC
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Michael, Thanks for your reply. I have added 4 screenshots. The value is fluctuating and yesterday it showed ‘https://smartoptions.io/sitemap_index.xml’ is not a sitemap index. What is doing this we did not remove/change anything?
Kind regards Ivo
Hello,
The number of URLs is likely fluctuating because of the tag URLs which are not completely fetched. Could you please click on the post tag sitemap to view the error details and share a screenshot of the same.
Looking forward to helping you. Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I have added the new information. The site index is building up again but I don’t understand why it was all removed that is not normal correct?
Hello,
That is quite not expected. Could you please click on the error to get more details on the it. Please share some screenshots of the same.
Looking forward to helping you. Thank you.
There are now no errors anymore and almost all the pages are indexed again but it is strange that it just reset right?
Hello,
Sometime it may take Google sometime for Google to crawl your sitemap and reflec any changes made. It might be this was the case with your sitemap. Please let us know if the issue happens again, which should not happen assuming you have excluded your sitemap URLs from caching.
Hope that helps. If you have any further question(s), please let us know. Thank you.
We have the sitemap excluded from the caching if I am correct.
/(.*)sitemap(.*)
/(.*)sitemap.xsl
Thanks for your support. I have another support ticket open can you see why it is not being answered?
Kind regards Ivo
Hello,
That should do fine to exclude your sitemap from caching.
I’ll check to see if there is any other ticket under your account.
If you need any further assistance in this thread or if you wish to mark it as resolved, please let us know.. Thank you.
Thanks, Michael have a great day.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
.
