After update SEO Meta Box broke

#43925
  • Resolved Anonymous

    4 years, 7 months ago

    Rank Math free

    Hello,

    After updating Rank Math the SEO Meta Box on pages are no longer editable / appear to be broken.

    When I revered back to Version 1.0.41.2 everything looks and works fine.

    Is the latest update no longer compatible with WP version 4.9.13?

    Cheers

Viewing 3 replies - 1 through 3 (of 3 total)
  • Todd

    4 years, 7 months ago

    Rank Math free

    Hi,

    Are you using ClassicPress by any chance. You can use this fork if you are using ClassicPress:
    https://github.com/ClassicPress-plugins/classicpress-seo

    In the meantime, I am consulting our dev. team and we will let you know if this can be sorted with a hotfix.

    Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.

    Anonymous

    4 years, 7 months ago

    Rank Math free

    Hi, thanks for your reply.

    No, I’m not using ClassicPress

    My website’s WordPress installation is version 4.9.13

    I moved from Yoast to Rank Math a couple months ago. And one of the reasons to move was that Yoast no longer supported WordPress version 4.9.13.

    So I’m hoping that Rank Math continues to support WordPress version 4.9.13 🙂

    Cheers

    Rank Math

    4 years, 7 months ago

    Hello,

    We released a quick Beta update to fix the issue.

    Please enable the Beta update by following this:
    https://rankmath.com/kb/version-control/#beta-updates
    beta update

    If you are unable to see an update, please clear Rank Math’s transients from:
    WP Dashboard > Rank Math > Status & Tools > Database Tools > Remove Rank Math Transients > Remove transients
    remove transients rank math

    Please clear the caches, server, and WordPress after updating.

    If the issue is still not resolved, please let us know.

    We are here to assist. Thank you.

    RankBot

    4 years, 6 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘After update SEO Meta Box broke’ is closed to new replies.