after update rankmath database tools section not working

Hello,

We apologize for the issue you are facing with the Database Tools section after updating Rank Math. This can sometimes happen due to various reasons, including database collation issues or missing database tables.

To resolve this, you can try the following steps:

1. Go to Rank Math SEO → Status & Tools → Database Tools in your WordPress dashboard.
2. Look for the option Re-create Missing Database Tables and click on it. This will create any missing tables that Rank Math needs to function properly.

Please note that if there were any keywords originally tracked, they will not be available anymore, and you will need to add them to the Keyword Manager again to track their performance.

If the issue persists, please reply to this ticket with any error messages you might be seeing or further details about the problem, and a human agent from our support team will assist you further.

Thank you for bringing this to our attention!

Sources:
Resolving Rank Math Analytics Related Issues » Rank Math
Resolving Rank Math Analytics Related Issues » Rank Math

Hello,

It seems that you’re using Rank Math PRO, but the account you used to open this ticket is the Rank Math free version.

Can you please search and forward a receipt from FastSpring.com or the email address you used to purchase so we can locate your account and verify it?

Looking forward to helping you.

Hello,

Please ensure you are using the latest versions of our plugins according to our changelog: https://rankmath.com/changelog

If the issue persists, it might be due to a plugin/theme conflict, and you can follow this guide to identify the culprit: https://rankmath.com/kb/check-plugin-conflicts/

Let us know how that goes. Please do get in touch if you need further assistance.

Thank you.

Hello,

Please ensure all the affected pages are set to index and that they do not have custom canonical URLs.

If the issue persists, follow the steps below for initial troubleshooting:

1. Flush the Sitemap cache by following this video screencast:
https://i.rankmath.com/pipRDp

2. Exclude the Sitemap files of the Rank Math plugin in your caching plugin. The cache could be via a plugin or from the server. For plugins or Cloudflare, please follow this article: https://rankmath.com/kb/exclude-sitemaps-from-caching/

If the issue persists then try disabling the transient cache for the sitemap. This will make sure that your XML sitemap always reflects the latest changes on your site. Kindly add this code snippet to your site:

/** 
 * Filter if XML sitemap transient cache is enabled.
 *
 * @param boolean $unsigned Enable cache or not, defaults to true
 */
add_filter( 'rank_math/sitemap/enable_caching', '__return_false');

If you’re not sure how to add this code, you can follow this guide: https://rankmath.com/kb/wordpress-hooks-actions-filters/.

After you add the code, please clear any cache on your site or server and check your XML sitemap again. If you’re still facing issues with the sitemap, please let us know – we are happy to investigate further.

Hello,

We might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

Please do take a complete backup of your website before sharing the information with us.

It is completely secure, and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

https://wordpress.org/plugins/temporary-login-without-password/

You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

https://wordpress.org/plugins/wp-security-audit-log/

We really look forward to helping you.