After update cannot save products in Woocommerce

#346673
  • Resolved Brigitepicatwo

    3 years, 10 months ago

    Rank Math free

    Hello support,

    Since an update (I did on Febr. 2nd 2022) I have a problem saving products in Woocommerce. I run Divi and did the following to find where it would go wrong. After disabling all plugins and re-activating them one by one, it turns out Rank Math causes the problemn that I cannot save information and edits to my products.

    I ran into this thread
    https://support.rankmath.com/ticket/cannot-save-updates-to-a-woocommerce-product-with-rath-math-enabled/
    and edited all the values as mentioned there, but still no success.

    Today I updated Rank Math again, but the problem remains.
    Hope you help me out?
    Thanks in advance.

    Brigitte

Viewing 3 replies - 1 through 3 (of 3 total)
  • Anas

    3 years, 10 months ago

    Rank Math business

    Hello,

    Thank you for contacting Rank Math, and sorry for any inconvenience caused.

    Do you have the module “Woo Product Add To Cart” enabled on the product pages?

    If so, can you please disable the Link Counter module from the Rank Math dashboard and see if you can save the product information after that?

    Looking forward to hearing back from you.

    Brigitepicatwo

    3 years, 10 months ago

    Rank Math free

    Hi Anas,

    After disabling the link counter in the dashboard, I can edit and save products again! Thanks for your reply.

    Have a great day,
    Brigitte

    Reinelle

    3 years, 9 months ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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