Hello,
Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.
Sorry for the issue you are facing.
Could you follow this troubleshooting guide to discard it is due to a conflict? If after that you still have the issue, we will check your site in-depth to solve it.
https://rankmath.com/kb/check-plugin-conflicts/
Please let us know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
Looking forward to helping you.
Hello,
i have tried the troubleshooting but still the same thing i tried it on localhost but the same thing please check sensitive data i attached a picture
best regards
Hello,
I think we might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:
https://wordpress.org/plugins/temporary-login-without-password/
You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):
https://wordpress.org/plugins/wp-security-audit-log/
We really look forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
please include this ticket as well
ticket
because there i have another problem ,can be all together .
here what i have right now with the old version , this is for homepage https://prnt.sc/urupil and this one for product https://prnt.sc/uruqgd , for product before i remember it was included organization as well not its not appearing
best regards
Hello,
I updated Rank math on your site to the latest version 1.0.48.2 and it seems to have resolved the issue, please check the screenshot I have added in the sensitive section.
I also removed the article schema on your homepage, you can still add it by editing the your homepage in the schema of Rank math metabox.
Looking forward to helping you. Thank you.
Hi
In products I’m getting this error Image
[object Object]:review MISSING_RECOMMENDED_FIELD
organization its not anymore included with the products page ?
Breadcrumb not appearing as well , and why its not showing webpage and organization ? this from an old version Imgae
“sameAs” its missing as well !
Best regards
Hello,
Could you please share the URL of the product where you are getting that Schema warning?
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
Hi Uzair,
I shared in the sensitive a url please have a look as well rest of the missing which I wrote them up are the same for home page and all products
Best regards
Hello,
It seems like new tables are not getting created in the Database or some old plugin has left an incorrect entry.
Please follow these steps to fix the issue
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
Only follow the first 2 steps.
Do let us know how it goes.
Hi,
I have uploaded the latest beta version on your site and re-ran the schema converter again. It looks like everything is working as expected.
There is one minor issue, which we are still trying to fix on your site.
I will update you once that is fixed.
Thank you.
Hi,
So do I still need to follow these steps or no ?
https://rankmath.com/kb/fatal-error-after-1-0-49-update/
Best regards
That is not required now, but please confirm if everything is working as expected.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
