After the update, I have 0 credits for AI

#290357
  • Resolved Rencontre
    Rank Math free

    Hello,
    I just updated ranckmath and I discover the AI that I would really like to test, but unfortunately, my credit is at 0 or in all your videos of explanations to configure the ai you say that the credits to test are free.
    I downloaded the new version of the plugin but I still have no credit.
    Can you help me please

Viewing 1 replies (of 1 total)
  • Hello,

    Thank you for contacting the support, and sorry for any inconvenience that might have been caused due to that.

    Can you please head over to your rankmath.com Account > Website or visit this URL: https://rankmath.com/my-account/websites/.

    Check if you are able to your remaining credits as shown in my screenshot:
    credits

    If you still have credits remaining, please head over to your website’s dashboard > Rank Math > Dashboard > Help and on this page, please disconnect and reconnect your Rank Math account.

    Let us know how it goes. Looking forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘After the update, I have 0 credits for AI’ is closed to new replies.