Hello,
Thank you for contacting Rank Math today, and we apologize for any inconvenience this may have caused.
Please make sure the SEO Meta box is enabled for the post/page/product type you are editing. You can check that from each tab at WordPress Dashboard > Rank Math > Titles & Meta > …
If that doesn’t work, it would seem like a conflict with one of the plugins or the theme you are using.
To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/
(keep only Rank Math and Elementor enabled)
Please let me know if you find the culprit.
Only the site admin would know and your users won’t be affected by this troubleshooting.
I hope this information is helpful, and please do not hesitate to contact us if you require any additional support.
Thank you.
Hi Tammy,
I have now installed the Health Check Plugin plugin. Then I choose Site Health, it says “Site Status” – “Should be improved”. Does that have any effect or not? I need to continue or do something to “Site Status” – “Good” as the video tutorial.
Thank you Tammy.
Hi Tammy,
I fixed the problem I told you about above.
As for the problem now I can’t Enable Troubleshooting Mode. What should I do to solve this problem as quickly as possible. I need you to solve this problem. I will wait and work with you in 4 hours (from now).
Thank you Tammy.
Hello,
Some wordpress tend to create such problems. If you are unable to use the troubleshooting mode. You would need to enable/disable the plugin manually or you can create staging website to perform the troubleshooting there, so that your live website doesn’t get affected by the troubleshooting.
You may follow this article to create the staging website: https://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
Looking forward to helping you. Thank you.
My problem here, when I install Rank Math it changes the Elementor pages I have created. When I deactivate it, Elementor works fine. I need to solve this problem quickly. I need your help.
Hello,
Please create a staging site replicating the issue and share the login info here so we can investigate the issue without affecting your live site. Also, it will be really helpful if you can record and share a screencast of the issue. This will give us a better idea of the issue. You can use https://loom.com to record and share the screencast.
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
