Hello,
I’m sorry to hear about the issues you are facing with Rank Math SEO. It seems like the plugin is not saving the keywords and snippets of title and metadata, and the save button for SEO details is not working on all pages.
Based on the information provided, there could be a few reasons causing this problem. Here are some steps you can take to troubleshoot:
-
Plugin Conflicts: Plugin conflicts can sometimes prevent Rank Math from saving data. You can check for conflicts by following our guide on plugin conflict resolution.
-
JavaScript Errors: JavaScript-related errors can also cause issues with saving SEO details. You can diagnose JavaScript errors using the browser’s console. Here’s how to check JavaScript errors in Chrome.
-
Firewall Blocking Access: If you are using a firewall, it might be blocking Rank Math from saving data. You can whitelist Rank Math and its files in your firewall settings. Instructions for Wordfence firewall are available here.
If after following these steps the issue persists, please open a support ticket so our team can assist you further.
I hope this helps resolve the problem you are experiencing. If you need any further assistance, feel free to reach out. Thank you for bringing this to our attention.
Best regards,
Rank Math Support Team
Sources:
Why Your SEO Title, Description & Focus Keyword Aren’t Being Saved » Rank Math
I have already tried those methods. But not working.
Hello,
Thank you for contacting Rank Math support.
Please confirm if the issue is related to the Telling Marketing site. We can check that WordFence is blocking the updateMeta route, and that’s why the metadata is not being saved:
Please follow this guide to whitelist our plugin’s API routes in WordFence: https://rankmath.com/kb/whitelist-rank-math-in-wordfence/
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.
If you don’t mind me asking, could you please leave us a review (if you haven’t already) on
https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post
about your overall experience with Rank Math? We appreciate your time and patience.
If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.
Thank you.
