After rank math plugin active amazon product HTML code problem

#169614
  • Resolved Idrish
    Rank Math free

    After rank math plugin active amazon product HTML code below link this type show and after plugin deactivate image is normally show

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    If the issue persists, please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    Please do take a complete backup of your website before sharing the information with us.

    We really look forward to helping you.

    Idrish
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    Thank you for that additional information, and sorry for the delay.

    I’ve checked your site, and it seems that this issue only occurs when the Add missing ALT attributes option is enabled in Rank math > General Settings > Images.

    The issue is that you are using a 1px wide image for some reason beneath the actual image:

    <img loading="lazy" src="https://ir-na.amazon-adsystem.com/e/ir?t=us4747-20&language=en_US&l=li3&o=1&a=B074J7QCCC" width="1" height="1" border="0" alt="ir?t=us4747 20&language=en US&l=li3&o=1&a=B074J7QCCC" style="border:none !important; margin:0px !important;">

    This one doesn’t exist which is not an issue on its own but when you enable the option in Rank Math to add missing alt text – we add that to all image tags found in your post regardless of whether the image open or throws a 404 or if the image is full size or setup to take up only 1px.

    Please either:
    1. Remove that 1px image from within your content
    2. Or, keep the add missing alt text option in Rank Math disabled.

    I hope that helps. Thank you, and please don’t hesitate to contact us anytime if you need further assistance.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘After rank math plugin active amazon product HTML code problem’ is closed to new replies.