After installing this plugin some problem facing. While editing the content blog

#1100117
  • JharPlus
    Rank Math free

    After installing this plugging. I am facing this problem I unable to write contain or edit the content blog post

Viewing 13 replies - 1 through 13 (of 13 total)
  • Hello, I’m sorry to hear that you’re facing issues with editing your blog content after installing the Rank Math plugin. This could be due to a few reasons, such as conflicts with other plugins or themes, or even browser-related issues.

    Here are some steps you can take to troubleshoot the problem:

    1. Clear Your Browser Cache: Sometimes, cached data can cause issues. Try clearing your browser cache or using a different browser to see if the problem persists.

    2. Disable Other Plugins: There might be a conflict with another plugin. Temporarily disable all other plugins except for Rank Math and see if you can edit your blog posts. If this resolves the issue, re-enable the plugins one by one to identify the conflicting plugin.

    3. Switch Themes: If you’re using a custom theme, try switching to a default WordPress theme (like Twenty Twenty-One) to see if the issue is theme-related.

    4. Check for JavaScript Errors: Open your browser’s developer tools (usually F12) and check the console for any JavaScript errors that might be affecting the editor.

    5. Update Everything: Ensure that WordPress, your theme, and all plugins are updated to their latest versions.

    If you’ve tried these steps and are still having trouble, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

    This is an automated reply from Rank Math Support Bot. Your ticket has been assigned to a human agent and we will get back to you shortly.

    JharPlus
    Rank Math free

    Not solve

    Hello,

    Thank you for contacting Rank Math support, and sorry for the inconvenience this may have caused.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    You can also follow the steps in this video:
    https://www.youtube.com/watch?v=FcIWRhcUP2c

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Let us know how it goes. We look forward to helping you.

    Thank you.

    JharPlus
    Rank Math free

    All theme and plugin are updated

    Hello,

    We might need to take a closer look at your website to investigate this further. Please edit the first post on this ticket and include your WordPress & FTP logins in the designated Sensitive Data section.

    Please do take a complete backup of your website before sharing the information with us.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the plugin below to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    JharPlus
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    JharPlus
    Rank Math free

    Please Check out what is problem and fix it.

    Hello,

    We accessed your site and were able to make changes to your site pages and posts.

    Please send screenshots showing the exact problem and, if possible, a recorded screencast video demonstrating the issue.

    You can use tools like Imgur for screenshots or Loom for screencasts.

    We look forward to helping you further.

    Thanks.

    JharPlus
    Rank Math free

    Why editing post or for write new post. This error is coming. But when I deactivate rankmaths plugin. This automatically solve.some screenshot of problem .
    screenshot

    JharPlus
    Rank Math free

    How much time will take to solve this problem

    If you’re unable to write or edit blog post content after installing Rank Math, it’s likely due to a conflict with your theme or another plugin. Try deactivating other plugins one by one to identify the conflict, and clear your site and browser cache. Also, ensure WordPress, Rank Math, and your theme are fully updated. If the issue persists, switch to the default theme temporarily to test.

    JharPlus
    Rank Math free

    Sir I have done everything I give you login link. You login and do everything. I have taken my backup of website. While deactivated the rankmaths plugin then this problem is solving automatically. But when I activate again then same error is coming.

    Hello,

    We are still unable to replicate this issue on your site. Please see the screencast on the sensitive data section.

    We also checked your database table and did not see any wrongly configured tables.

    Hope that helps, and please do not hesitate to let us know if you need our assistance with anything else.

Viewing 13 replies - 1 through 13 (of 13 total)

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