After installing Rank Math some websites pages are blank

#77646
  • Resolved Omubo Design
    Rank Math pro

    Hello,

    I have a strange situation with my website. Let me describe my issues.

    After installing Rank Math some of my pages is blank. My site is translated into 2 languages – Romanian Main and English Second.
    Some pages with this issue are:
    https://omubo.com/animatii-grafice/
    https://omubo.com/creare-magazin-online/
    https://omubo.com/mentenanta-website/

    Also, I am not able to choose Search Console Profile from Rank math- General Settings- Search Console.
    Also, SEO Analysis doesn’t work on my website.

    I try to save again my permalinks and then save sitemap settings.
    To resolve this problem I need to create a new similar page with different URL structure.

    Please help me guys,

    Many thanks

    Dragos

Viewing 6 replies - 1 through 6 (of 6 total)
  • Alberto
    Rank Math business

    Hello,

    Thank you for contacting the support and sorry for any inconvenience that might have been caused due to that.

    Sorry for the issue you are facing.

    Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it could be a conflict with one of the plugins or the theme you are using.

    I would recommend you to check it, and if you don’t find the issue, just let us know and we will check it for you.

    To determine that, please follow this troubleshooting guide:
    https://rankmath.com/kb/check-plugin-conflicts/

    Please let us know if you find the culprit.

    Only the site admin would know and your users won’t be affected by this troubleshooting.

    Looking forward to helping you.

    Hi Alberto,

    Thanks for your replay.
    I already follow your troubleshooting twice.
    All I can say is that when the Rank Math is enabled I have the above issue.Also I double check the LiteSpeed plugin settings. I read all the rwlated topics on Rank Math forum. I apply also different setting enable/disabling some plugins. I modify alsi the robots.txt.

    The problem is still there.
    Also it looks like after submiting the sitemap in GSC the pages are not indexed( for this I will wait a little more) . Maybe this will help you find a solution.

    Please help me.
    PS. You have in sensitive data my site credentials.

    Thanks

    Dragos

    Hello Alberto,

    How are you today?

    Can you please tell me if there is any solution to my ticket?

    Thanks

    Dragos

    Hello,

    I see the issue on your site but I couldn’t reproduce it on my setup. Can you please add your site’s FTP details in the Sensitive Data Section so we can debug the issue by enabling the WP_DEBUg and by changing some code in the plugin files?

    Looking forward to helping you.

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Hello,

    https://omubo.com/animatii-grafice/
    https://omubo.com/creare-magazin-online/
    https://omubo.com/mentenanta-website/

    The following page on your site is showing the category page because the Strip Category Base option is enabled on your site. The issue is you have some page name same as the category name so when you visit the page it is showing you the Category page. Please create a Page or Category with different names or disable the Strip Category option. I’ve disabled the option on your site, now the above pages are working fine.

    I hope that helps.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

The ticket ‘After installing Rank Math some websites pages are blank’ is closed to new replies.