After enabling the plugin, the website does not work

Hello,

We apologize for the issue you are facing with your website after enabling the Rank Math plugin. This could be due to a compatibility issue, such as your server running an unsupported version of PHP.

To resolve this, please check if your server is using PHP 7.4 or greater, as Rank Math requires this version to function properly. You can follow these steps to check and upgrade your PHP version:

1. Upgrade Your Server in cPanel:

   • Log into your cPanel and scroll down to the SOFTWARE section. Click on Select PHP Version.
   • Choose your preferred PHP version from the dropdown menu and click Apply.
     

2. Confirm the PHP Version on Your Site:

   • Navigate to Tools → Site Health → Info from your WordPress dashboard.
   • Scroll down to Server and check the PHP version.
     

If you find that the PHP version is still outdated, please contact your hosting provider for assistance in upgrading it.

If you continue to experience issues, please reply to this ticket with your site URL so that a human agent from our support team can assist you further. Thank you for raising this concern!

Sources:
This Plugin Does Not Work with Your Version of PHP » Rank Math

Hello,

We’ve checked your site, and it is working fine

However, it seems that you’re not currently using Rank Math. Let us know when we can check your site when Rank Math is enabled.

Alternatively, you can record a video screencast using a tool like Loom showing the issue and add the generated link here.

Looking forward to helping you.

Hello,

We understand that you removed Rank Math. If you’d like to reinstall it and have us help resolve the issue, we’re happy to assist.

Let us know how you’d like to proceed.

Thank you.