After backup restore update of Rankmath not working

#31771
Viewing 4 replies - 1 through 4 (of 4 total)
  • Holger Gaier
    Rank Math free

    Hello,

    I have updated the sensitive data as requested. Can you please check further?

    Thank you.

    Michael Davis
    Rank Math free

    Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    No there isn’t any file in the old plugin folder that should get you worried.

    The error reported is related to your directory permissions. Could you please get in touch with your host about this and check if this is something that a quick chmod can fix?

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Holger Gaier
    Rank Math free

    Ok, was able to delete the folder with changing the permission properties. The culprit was “/sitemap-cache”.

    Michael Davis
    Rank Math free

    Hi Holger,

    Thank you for the reply.

    I am glad that this is now resolved 🙂

    Feel free to contact us should any other issues come up!

Viewing 4 replies - 1 through 4 (of 4 total)

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