Hello,
Thank you for contacting Rank Math.
Try deactivating all of your other plugins and test again.
If that fails, please take a screenshot to show us the issue and include your WP admin access in sensitive data field.
Looking forward to help you.
Same with plugins disabled (tested with health check)
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This reply was modified 5 years, 9 months ago by
Pete.
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This reply was modified 5 years, 9 months ago by Pete.
Hello,
This is completely normal. The advanced 404 monitor counts each hit separately. That is because we include much more information about each hit like referrer, browser info etc.
That is why it doesn’t have a hits column because you will always have just one hit with a particular set of browser/referrer information.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
That is why it doesn’t have a hits column because you will always have just one hit with a particular set of browser/referrer information.
But in the screenshot in your tutorial article, the advanced 404 doe have a hits column
https://rankmath.com/kb/monitor-404-errors/
Hi,
We have gone through a lot of changes in the plugin. Seems like we missed updating the screenshot.
Sorry.
If you need assistance with anything else, please do not hesitate to ask.
OK, but it would be useful to show the number of hits for the same URL.
Hello Pete,
As I mentioned, even though the URL might be the same – the other information like the user-agent/referer and the timestamp will never be the same. That is why it doesn’t make any sense to count the hits in the advanced 404 monitor.
If you need the hits column, please switch to the simple version of the 404 monitor.
Hope that helps and please do not hesitate to let us know if you need our assistance with anything else.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
