Hello,
Thank you for contacting Rank Math and bringing your concern to our attention.
To remove the /product-category/ on your URL, you can enable the Remove category base option in Rank Math > General Settings > WooCommerce
Please note that some options are only available when you enable the Advanced Mode in Rank Math. If it’s not showing, you must have chosen to use the Easy Mode. Please follow the steps in this link to switch to Advanced Mode:
https://rankmath.com/kb/advanced-mode/
I hope that helps.
Thank you, and please don’t hesitate to contact us anytime if you need further assistance with anything else.
I have a big problem … I have two versions:
Shop:
https://bazaarinegypt.com/shop/ (working)
https://bazaarinegypt.com/product-category/shop/ (working)
Categories’:
https://bazaarinegypt.com/product-category/shop/animal-ornaments/ (It is working)
https://bazaarinegypt.com/shop/animal-ornaments/ (it is not working)
Help me to adjust one version whatever any version and what I should do to not conflict with WordPress permalink general setting.
Also, I will buy a pro version within one month but need to try one month before buy a year. Can you offer trail pro?
Hello,
I’ve checked the /product-category/shop/ and /shop/ links, and they are displaying a different content. Could you please confirm if you have created a separate page for your shop?
Also, it seems that you haven’t enabled the option I have suggested above since the /product-category/ link is still working. Once that option is enabled, the /product-category/ should be removed. Let us know if the issue still persists.
We offer a 30-day no-questions-asked refund policy. You can proceed to purchase the PRO version, and if you wanted a refund, please don’t hesitate to contact us.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
