Additional charges other than purchase payment approval – Request for refund

#993531
  • Resolved 윤을용

    6 months, 3 weeks ago

    Rank Math free
    Content AI Starter
    SEO Course

    Hello.
    I am Eul-Yong Yoon (i*******@g********, i*******@n********) from Korea.
    1. I am requesting a refund because there is a problem that is difficult for the buyer to correct.
    2. Please help me repurchase after the refund.
    3. If I am wrong about the payment, please explain in detail.
    4. I am requesting a refund for the same reason as Sensitive Data regarding the purchase of Rank Math PRO and Content AI Starter.
    Thank you.

    1. 2025.03.04.
    – SEO Course ; US$51.70
    – Rank Math PRO ; US$92.27
    – Content AI Starter ; US$65.87
    Purchase payment without trial period

    2. 2025.03.19.
    – Rank Math PRO ; US$92.27
    – Content AI Starter ; US$65.87
    Additional charge

    Why? Did I make an automatic payment..
    Please refund me

Viewing 4 replies - 1 through 4 (of 4 total)
  • 윤을용

    6 months, 3 weeks ago

    Rank Math free
    Content AI Starter
    SEO Course

    1. 2025.03.04.
    – SEO Course ; US$51.70
    – Rank Math PRO ; US$92.27
    – Content AI Starter ; US$65.87
    Purchase payment without trial period

    2. 2025.03.19.
    – Rank Math PRO ; US$92.27
    – Content AI Starter ; US$65.87
    Additional charge

    Why? Did I make an automatic payment..
    Please refund me

    Additional charges other than purchase payment approval – Request for refund
    Please cancel the payment.

    Adetayo

    6 months, 3 weeks ago

    Hello,

    Thank you for contacting Rank Math support.

    You seemed to have marked this ticket as resolved.

    We’re just following up to know if you have any other concerns that we can assist you with. If your issue has been resolved, please let us know so we can mark this ticket as closed.

    Thank you for choosing Rank Math.

    윤을용

    6 months, 3 weeks ago

    Rank Math free
    Content AI Starter
    SEO Course

    No issues were resolved with my refund request.
    Please answer the problem.

    Adetayo

    6 months, 3 weeks ago

    Hello,

    We have responded to a similar ticket you opened concerning this issue: https://support.rankmath.com/ticket/automatic-payment-was-made-again-after-the-trial-period-ended-request-for-refu/?view=all

    To avoid duplication we will be closing this ticket so we can focus on that one.

    Rest assured, one of our team is looking at your issue and we will soon respond to that ticket.

    Thank you.

Viewing 4 replies - 1 through 4 (of 4 total)

The ticket ‘Additional charges other than purchase payment approval – Request for refund’ is closed to new replies.