Adding focus keyword

#12021
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  • Hello,

    Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

    This suggests that there is a JS conflict on the page that is preventing our content analysis tool from running. Please perform the steps outlined on this page to isolate the cause of this: https://rankmath.com/kb/check-plugin-conflicts/

    Looking forward to helping you. Thank you.

    ​​​​​​​

    Hello,

    Thanks for your reply.
    I have already changed the site to “Troubleshooting mode”, switched to default theme and “enabled” only Rank Math. But the issue(cannot insert focus keyword) still remain. Does this mean that my WordPress setup conflicts with Rank Math?

    How can I solve the issue? Thanks.

    • This reply was modified 5 years, 1 month ago by Chai Robert.

    Hello,

    Thanks for getting back to us and sorry for the delay.

    We might need to take a closer look at the settings. Please edit the first post on this ticket and include your WP logins in the designated Sensitive Data section.
    Sensitive Data Section

    It is completely secure and only our support staff has access to that section. If you want, you can use the below plugin to generate a temporary login URL to your website and share that with us instead:

    https://wordpress.org/plugins/temporary-login-without-password/

    You can use the above plugin in conjunction with the WP Security Audit Log to monitor what changes our staff might make on your website (if any):

    https://wordpress.org/plugins/wp-security-audit-log/

    We really look forward to helping you.

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Adding focus keyword’ is closed to new replies.