Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
I’ve added a temporary login for you.
Hello,
You were facing the issue because you were using a backdated version (v3.0.86) of the Rank Math PRO plugin on your website. The current version of the Rank Math PRO plugin is v3.0.95: https://rankmath.com/changelog/
Since the PRO version of the Rank Math plugin is currently deactivated on your website, the Redirection module is working properly.
If you want to use the PRO version of the plugin again on your website, please update the to the latest version.
You can also manually update the plugin by following this guideline: https://rankmath.com/kb/update-rank-math-manually/
Let us know how it goes. Looking forward to helping you.
Thank you.
I did what you asked, created a temporary login the day you asked.
Now what?
Hello,
We have assisted you in updating the Rank Math PRO plugin to v3.0.95. You might need to reach out to the Business subscription owner (The Developer you mentioned) to reconnect your site to their account to ensure you get our periodic Rank Math PRO plugin updates.
We hope this helps. Please let us know if you have further questions or concerns.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
