Add missing ALT attributes function error - Support

Resolved John Aps
4 years, 8 months ago

Rank Math free

The “Add missing ALT attributes” function gives me a big problem in my site! When i activate it, all images that are inside the description off product pages, are showing their (image)title and description as a text next to the image…
Please can you help me out as i would really like to use add missing alt attributes on my site!!!

Viewing 6 replies - 1 through 6 (of 6 total)

Michael Davis
4 years, 8 months ago

Rank Math pro

Hello,

Thank you for contacting Rank Math and sorry for any inconvenience that might have been caused due to that.

Could you please share a copy of one of the affected product links on the sensitive data section so that we can investigate this further?

Looking forward to helping you. Thank you.

John Aps
4 years, 8 months ago

Rank Math free

https://sofianos-orthopedika.gr/%CE%BA%CE%B1%CF%84-%CE%BF%CE%AF%CE%BA%CE%BF%CE%BD-%CE%BD%CE%BF%CF%83%CE%B7%CE%BB%CE%B5%CE%AF%CE%B1/%CE%BD%CE%BF%CF%83%CE%BF%CE%BA%CE%BF%CE%BC%CE%B5%CE%B9%CE%B1%CE%BA%CE%AC-%CE%BA%CF%81%CE%B5%CE%B2%CE%AC%CF%84%CE%B9%CE%B1/%CE%BD%CE%BF%CF%83%CE%BF%CE%BA%CE%BF%CE%BC%CE%B5%CE%B9%CE%B1%CE%BA%CE%B1-%CE%BA%CF%81%CE%B5%CE%B2%CE%B1%CF%84%CE%B9%CE%B1/%CE%BA%CF%81%CE%B5%CE%B2%CE%AC%CF%84%CE%B9-%CE%BD%CE%BF%CF%83%CE%BF%CE%BA%CE%BF%CE%BC%CE%B5%CE%AF%CE%BF%CF%85-%CF%87%CE%B5%CE%B9%CF%81%CE%BF%CE%BA%CE%AF%CE%BD%CE%B7%CF%84%CE%BF-0223000/

as you can see this happens only when i havent added alt text mannually…
i ll leave the generate alt description on for one day so you can see it, but i ll deactivate it after because this is my live site!

I very much hope to your help!!!

John Aps
4 years, 8 months ago

Rank Math free

https://imgur.com/a/op2YMIs

Todd
4 years, 8 months ago

Rank Math free

Hi John,

That option is working fine for us.
https://i.rankmath.com/PSVIoP

Assuming you are using the latest version of all the plugins and the themes (please update if not yet), it would seem like a conflict with one of the plugins or the theme you are using.

To determine that, please follow this troubleshooting guide:
https://rankmath.com/kb/check-plugin-conflicts/

Please let me know if you find the culprit.

Only the site admin would know and your users won’t be affected by this troubleshooting.

Looking forward to helping you.

John Aps
4 years, 8 months ago

Rank Math free

found the problem it was aconfiguration on shortpixel! Thank you very much!! :))

Alberto
4 years, 8 months ago

Rank Math business

Hi John,

We are super happy that this resolved your issue. If you have any other questions in the future, know that we are here to help you.

If you don’t mind me asking, could you please leave us a review (if you haven’t already) on https://wordpress.org/support/plugin/seo-by-rank-math/reviews/#new-post about your overall experience with Rank Math? We appreciate your time and patience.

If you do have another question in the future, please feel free to create a new forum topic, and it will be our pleasure to assist you again.

Thank you.

Viewing 6 replies - 1 through 6 (of 6 total)

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