activation problem-rankmath free plan

#1006432
  • i have installed rankmath on my site(free plan).When i try to activate,it is not activated,showing error i.e you are not accessible to this page.please solve problem

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  • Hello,

    We apologize for the issue you are facing with activating Rank Math on your site. The error message "you are not allowed to access this page" can occur due to a few reasons. Here are some steps you can take to resolve this issue:

    1. Check Your Access with Role Manager

    Ensure that your user role has the necessary capabilities in the Role Manager settings inside Rank Math. You can check this by:

    • Going to Rank Math > Role Manager in your WordPress dashboard.
    • Make sure your user role is granted all required capabilities.
    • After making changes, click the Update Capabilities button.

    Rank Math Role Manager

    2. Check If You’ve Activated Rank Math Network-Wide (for Multisite)

    If you are using a multisite setup, ensure that Rank Math is installed correctly across the network. Only the Super Admin can install plugins network-wide. If it’s not installed correctly, please follow our detailed tutorial on installing Rank Math in a multisite environment.

    If you continue to experience issues after trying these steps, please reply to this ticket with your site URL, and a human agent from our support team will assist you further.

    Thank you for raising this concern!

    Sources:
    Sorry, You Are Not Allowed to Access This Page » Rank Math

    This is an automated reply from Rank Math Support Bot. If you need further assistance, please reply to this topic and a human support agent will reply to you shortly.

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