Activation error when connecting RankMath

#306430
  • Resolved Anonymous

    3 years, 2 months ago

    Rank Math free

    Hi,
    I have just installed, imported YOAST settings. After that I wanted to connect my account by clicking on the button “Connect Your Rank Math Account” in the Analytics section of the menu. I selected my Google account. and clicked “OK, ACTIVATE NOW”. The problem starts here. No activation happens. Just 404 page error or sometimes Home Page redirect. I check my account on http://www.rankmath.com and I see that my website is connected. However the plugin isn’t activated.

    I disabled Wordfence
    I cleared cache (WP-rocket and cloudflare)
    Re installed Rankmath…

    Still the problem exist.

    How can I activate the plugin?

Viewing 1 replies (of 1 total)
  • Reinelle

    3 years, 2 months ago

    Hello,

    Thank you for contacting Rank Math and bringing your concern to our attention. I’m sorry for any inconvenience this issue may have caused you.

    Please ensure that you are using the latest version of the Rank Math plugin. You may refer to our changelog page here: https://rankmath.com/changelog/free/

    Then go to WordPress Dashboard > Settings > General, and make sure that the “WordPress Address” and “Site Address” have the same setup. Meaning, both URLs have the same exact protocols. They should be matching and not have a mismatch like this:

    Address URL

    I hope that helps.

    Thank you.

    RankBot

    3 years ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 1 replies (of 1 total)

The ticket ‘Activation error when connecting RankMath’ is closed to new replies.