Hello,
Thank you for getting back to us.
As mentioned in the previous reply in the last ticket, we applied the optimization in our latest update of the plugin.
Please ensure that your Rank Math plugin is in the latest version.
If the issue persist on your end, we may need to check this one again over your admin dashboard. Please share your login details in the sensitive data section.
Looking forward to helping you.
Hello,
I have updated the sensitive data as requested. Can you please check further?
Thank you.
all plugins are up to date. I have filled in sensitive data. you can check 🙂
Hello,
I checked your admin dashboard and it seems to be loading just fine. Please refer to my video screencast here: https://i.rankmath.com/v/qaY00F
Can you please confirm if this is happening on a specific page in your admin dashboard?
Looking forward to helping you with this one.
yes, it works correctly because the code you sent me “add_filter( ‘rank_math/opengraph/pre_set_content_image’, ‘__return_true’ );” is implemented and pasted into functions.php
without applying this code, portfolio post pages don’t load
massage from yout developer:
“” Pratik
4 months, 2 weeks ago
Hello,
Thank you for sharing the FTP access. When the Opengraph image is not added in the Social settings, Rank Math looks for the image in the content which seems to be slowing down the page as it has many images. I have logged it as a bug and our Development team will further check how this can be improved. For now, to fix the issue on your site I have disabled the feature that searches the image in the content by adding the following code in your theme’s functions.php file:
add_filter( ‘rank_math/opengraph/pre_set_content_image’, ‘__return_true’ );
This seemed to have fixed the issue. Can you please confirm?
I hope that helps. “
Hello,
As already mentioned by our developer from the last ticket, they will check this issue and hopefully, they will be able to provide an improvement for this in the future update.
Kindly keep an eye on our changelog to get notified of our latest features and updates: https://rankmath.com/changelog/
For now, you need to keep the filter code on your website.
Looking forward to helping you.
Thanks for the information, so I’m waiting for an update that fixes the problem. I will be very grateful if you leave a message here if such fixes are made
Hello,
Sure, we will update you on this ticket once the fix is available.
We would really appreciate your kind patience regarding this matter.
Meanwhile, please don’t hesitate to contact us anytime if you have other questions to assist you further.
Looking forward to helping you.
Thank you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
