Activate Content AI on Rank Math Plugin

#845258
  • Resolved Stefan Sorensen

    1 month, 1 week ago

    Rank Math free
    Content AI Starter

    I just purchased AI credits, but I can’t get my AI Credits into my Rank Math Plugin. Refresh shows the error “This response is not a valid JSON response.”

    I’ve tried to refresh using these tip: https://support.rankmath.com/ticket/this-response-is-not-a-valid-json-response/

    I tried to refresh credits in the plugin, there I get these error. It shows 0 credits.
    Reconnected my Rank Math Account in the plugin. Reconnect sussessfull but error still exists.
    I deactivated every plugin and tried only with rank math plugin. Error still exists.
    I activated debug mode on the server and used apache default config. Error still exists.

    Website is soerensen.dev

Viewing 3 replies - 1 through 3 (of 3 total)
  • Princess

    1 month, 1 week ago

    Hello,

    Thank you for your query and we are so sorry about the trouble this must have caused.

    We have manually disconnected the website from our end. Now, please try to reconnect your website with your Rank Math account by navigating to WordPress Dashboard → Rank Math SEO → Dashboard → Help and then click on Connect Now.

    Once you click on Connect Now, please ensure that you’ve selected the correct account and then click on OK, Activate Now, as shown below. In case you’ve multiple Rank Math licenses associated with your Rank Math account, then you can click the License drop-down to choose your preferred license to activate on this website.

    Also, please make sure that you are running the latest version of Rank Math plugin.

    Let us know if this fixes the issue.

    Please do not hesitate to let us know if this doesn’t help or you have any follow-up queries.

    Stefan Sorensen

    1 month, 1 week ago

    Rank Math free
    Content AI Starter

    Thank you, this worked! I can see my AI credit now.

    Princess

    1 month, 1 week ago

    Hello,

    Glad that helped.

    Please feel free to reach out to us again in case you need any other assistance.

    We are here to help.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

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