Acquisto crediti

#467403
  • Resolved DiarioEconomico

    3 years, 5 months ago

    Rank Math free

    Ho acquistato crediti ma non li trovo caricati sul sito che gestisco: http://www.diarioeconomico.it
    Sono stati caricati su un mio account personale per errore [MOVED TO SENSITIVE DATA SECTION 1].
    Come posso fare?

    Hi Roberto,

    Thank you for making the purchase. Your support means the world to us, and we hope that you are happy with your purchase. If there’s anything that we can do to make you even happier, please let us know!

    YOUR ORDER DETAILS

    Content AI Credits Package
    Download Now

Viewing 3 replies - 1 through 3 (of 3 total)
  • Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for contacting Rank Math support, and sorry for any inconvenience that might have been caused due to that.

    Your website is currently connected to this account: [check sensitive data section 2].

    Would you like us to merge this account [1] with this account [2]? The content AI credits will then be transferred to the preferred account.

    Let us know so we can do the needful.

    Looking forward to helping you.

    DiarioEconomico

    3 years, 5 months ago

    Rank Math free

    Hello,
    Yes,please merge account 1 with 2 in order to use the AI credits.
    Thanks in advance

    Roberto

    Jeremy

    3 years, 5 months ago

    Hello,

    Thank you for your patience.

    We have merged your accounts as requested.

    Please check on your end if everything is working as expected.

    Steps to be followed:
    1. Ensure that you are logged in to your account
    https://rankmath.com/my-account/edit-account/
    paid account rank math

    2. Disconnect and reconnect your account from inside WordPress:
    disconnect and reconnect Rank Math
    WordPress Dashboard > Rank Math > Dashboard > Help and click the connect/disconnect and then the connect button.

    You will be taken to RankMath.com again where you can connect your account to activate the plugin.

    Looking forward to helping you with this one.

    RankBot

    3 years, 4 months ago

    Hello,

    Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.

    If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.

    Thank you.

Viewing 3 replies - 1 through 3 (of 3 total)

The ticket ‘Acquisto crediti’ is closed to new replies.