Hello,
We apologize for the issue you are facing regarding the ownership of your Rank Math SEO plugin. To take ownership of the plugin and retain your settings and data, you will typically need access to the WordPress admin dashboard where the plugin is installed. Here are some steps you can follow:
- Access the WordPress Admin: Ensure you have admin access to your WordPress site.
- Check Plugin Settings: Once logged in, navigate to the Rank Math settings in your WordPress dashboard to review and manage your current settings.
- Backup Your Data: It’s a good idea to back up your website before making any changes. You can use a backup plugin or your hosting provider’s backup options.
- Transfer Ownership: If the plugin was set up under a different account (like a Google account for analytics), you may need to update those settings with your own account information.
If you need more specific guidance or if there are technical issues, please reply to this ticket with your site URL, and a human agent from the Rank Math Support team will assist you further.
Thank you for raising this concern!
Hello,
Thank you so much for getting in touch.
You can change the account’s information from here:
https://rankmath.com/my-account/edit-account/
Let us know if you wish to change your username and we will do the needful.
Don’t worry; none of your settings will be lost during the transition. Everything gets safely stored in your WordPress database.
We really look forward to hearing back from you. Thank you.
Hi,
I changed my password, but now how do i set the plugin itself to be under my ownership. How can i verify that? Thank you for the help.
Kalin
Hello,
There are no settings in the plugin to verify it under your ownership.
All of the account information is found on your Rank Math account, where you can update all the details:
https://rankmath.com/my-account/edit-account/
The last step would be reconnecting the website to your Rank Math account by following this guide:
https://rankmath.com/kb/no-connected-websites-found/
Looking forward to helping you.
Hello,
Since we did not hear back from you for 15 days, we are assuming that you found the solution. We are closing this support ticket.
If you still need assistance or any other help, please feel free to open a new support ticket, and we will be more than happy to assist.
Thank you.
